FAQ

Professional artists and photographers who have a website or social media platform for selling their giclees can apply for Pro membership. Pro members get a great discount on all our giclees. Examples of price difference: 16x20 on fine art paper: $27.18 (Pro: $17.67) 16x20 stretched canvas on 3/4" : $62.00 (Pro: $40.30)

If you are not already registered, Click here to register on the site. Once registered, visit our Become Pro page here to fill out the contact form, with your information. Once moved to pro, you'll receive a confirmation email from us. Please allow up to 24h for the move. Don't pay any invoice until you receive our confirmation email or you'll pay the end user price.

We accept jpg, jpeg and png files.

Please make sure your files are in RGB, 8bits and that they are not over 300 dpi at print size.

We recommend between 150 and 300 dpi at print size. We can print from a lower resolution but we don’t accept files below 72 dpi at print size.

You can request printed proofs of your files before we begin processing your order. The first set of proofs for your first order—up to 4 proofs shipped at the same time—is free. Additional proofs are available at $3.00 each.

To claim your free proofs, use the code PROOF when placing your order.

• Proofs are printed at 8×10" on the same material as your final product.
• Canvas proofs are always sent unstretched.
• Shipping is free, and proofs are sent via regular mail.
• Delivery typically takes 2–3 weeks from the time you place your order.

Once you’ve reviewed your proofs, you can place your final order using the same files or submit corrected versions through our website.

If you are unsure of the quality of your file (colors, contrast, density, etc), we can correct it for you.

Please note we can't fix the file if it doesn't have enough resolution or if your image is not sharp.

You'll receive a before / after image via email for you to approve before we proceed with the final print.

Please note this option will delay production by 24-48h.

Because orders are custom made for you, we reserve the right to not accept a cancellation or charge extra fees if works has already been done on your order.

There will be a 5% minimum cancellation fee on any canceled order.

Gloss canvas: It is a thick 350 gsm 2x1 19 mil, Ph-neutral, poly-cotton canvas that's perfect for photo or art reproduction. Combined with OEM archival water-based inks and the glossy surface, this canvas will yield the maximum color saturation, contrast and longevity available today.

Advantages:
High-saturation
High-contrast
Deep blacks
Archival
No cracks

Satin canvas: This is the same canvas with the same texture and overall characteristics as the Gloss Canvas. The satin surface is ideal for precision printing of high or low saturation images where truly deep blacks are not required.

Advantages:
High-saturation
High-contrast
No reflections
Archival
No cracks

Cotton is still very popular due to its low price, but this material is not what it used to be. It is the material with the most defects per square foot of all the canvases available today. We wouldn’t be comfortable selling giclees with bumps and bad treads to our clients.

The Giclee Factory uses the very best poly-cotton canvas available today. Poly-cotton canvas retains the look and feel of cotton canvas – you can’t actually tell them apart – but without the bumps, bad treads, and sagging in dry weather. On top of that, our canvas is seedless for a perfect smooth finish without any dark dots in white and pale areas.

But don’t take our word for it: order a free printed proof today. That’s right, you won’t pay a penny, including the shipping anywhere.

Textured fine art paper: The textured fine art paper is an archival, Ph-neutral, OBA-free, thick and gorgeous 400 gsm medium, made by Strathmore. The special top coating of this paper gives it unique precision, contrast and color saturation for a matte medium. It is also much more resistant to water spills than most fine art paper.

Smooth fine art paper: Our smooth fine art paper is a bright white, 100% cotton, 230gsm, Ph-neutral, archival medium made by Canon. It is the ideal paper when you need a discreet medium that won't interfere with the image.

Our superb photo paper comes in satin finish. It is 10 mil thick white, acid free paper for maximum gamut and longevity. Easily framed or laminated, it also look tremendously good on its own.

We use sawtooth hangers.

We use jointed pine wood so our frames are straight and node free. 

We use Canon and HP printers. We only use waterproof, pigmented, archival ink. 

Canon and HP archival OEM inks are rated to last over 100 years. So, with proper care, your print should last just as long.

Custom sizes are available for Pro members only. Please contact us for more details about the process and the extra fees.

Our production time is about 5-6 business days.

Shipping time is between 1-7 business days, depending on where you are.

Below are the shipping costs, according to your cart value, when shipped to either Continental USA or Canada Provinces, via UPS Ground. Express shipping cost will be calculated according to your order and where it ship.You'll be able to select the desired option in your cart.

$0-$199.99: $15.75
$200-$499.99: $19.75
$500-$999.99: $29.75
$1000-$4999.99: $49.75
$5000 or more: $99.75

Yes you will receive a tracking number directly from UPS when your order will leave our factory.

Please inspect your order as soon as you receive it. If for some reason, it is damaged, send us clear pictures of the damaged giclee and the box. Please contact us in the first 48h of reception of your order. After 48h, we will consider the order to be to your satisfaction.

Yes, we offer both rush printing and express shipping options.

If you need faster production, select the “Rush Printing” option in your cart. This reduces the turnaround time to 2–3 business days instead of the standard 5–6 business days. For orders of more than 25 rushed giclées, please contact us before completing your purchase so we can confirm the production timeline.

We also offer express shipping options (1- or 2-business-day delivery). Rates are calculated based on your order and shipping destination. You can choose your preferred shipping speed in your cart during checkout.

Express saver is usually 1 business day
Expedited is usually 2 business days
As a comparison, UPS Ground is usually 1-7 business days

We offer worldwide shipping to all destinations serviced by UPS.

There are no custom or duty fees for all orders shipped to USA and Canada. There could be customs and / or duty fees for orders shipped outside of USA and Canada. You'll be responsible to pay for those fees.

There is no minimum order but we charge a $7.50 admin fee for all orders under $10.

Huge buying power, automation, efficiency.

The Giclee Factory offers the best prices in the industry. Our giclees can often be half the price of our competitors and on some occasions, as low as a third. How is that possible?

There are many ways to offer a low price. We didn’t want to use cheap materials or send manufacturing overseas. So we took it upon ourselves to study every aspect of the industry to find more efficient ways to make our products. We chose this approach a few years ago and never looked back.

Yes we do. We have a three tier system for discounts as follows:

Tier 1

For orders between $500 and $999 - You receive 5% off your entire order

Tier 2

For orders between $1000 and $2499 - You receive 10% off your entire order

Tier 3

For orders over $2500 - You receive 15% off your entire order

Yes we can drop ship your order directly to your client. Please note there is no branding or paperwork inside or outside the box.

No, this service is free of charge.

Size	3/4"		1.5"
	Pro	Standard	Pro	Standard
8x8	$17.02	$26.18	$23.65	$31.53
8x10	$17.02	$26.18	$23.65	$31.53
8x12	$19.13	$29.43	$26.43	$35.24
8x16	$23.38	$35.97	$32.01	$42.68
8x24	$31.88	$49.05	$42.18	$56.24
8x32	$40.37	$62.11	$54.34	$72.45
8.5x11	$18.67	$28.72	$25.81	$34.41
9x12	$20.37	$31.34	$28.01	$37.35
9x36	$46.90	$72.15	$62.54	$83.39
10x10	$19.31	$29.71	$26.60	$35.47
10x12	$21.61	$33.25	$29.57	$39.43
10x20	$30.80	$47.38	$41.44	$55.25
10x30	$42.28	$65.05	$56.26	$75.01
10x40	$53.77	$82.72	$71.08	$94.77
11x14	$25.22	$38.80	$34.20	$45.60
12x12	$24.08	$37.05	$32.71	$43.61
12x16	$29.03	$44.66	$39.00	$52.00
12x18	$31.50	$48.46	$42.13	$56.17
12x24	$38.91	$59.86	$51.55	$68.73
12x36	$53.74	$82.68	$70.39	$93.85
12x48	$68.57	$105.49	$89.22	$118.96
14x14	$29.20	$44.92	$39.17	$52.23
14x18	$34.49	$53.06	$45.79	$61.05
15x15	$31.89	$49.06	$42.52	$56.69
16x16	$34.66	$53.32	$44.94	$59.92
16x20	$40.30	$62.00	$52.94	$70.59
16x24	$45.95	$70.69	$59.93	$79.91
16x32	$57.23	$88.05	$73.87	$98.49
16x48	$79.79	$122.75	$101.78	$135.71
18x18	$40.48	$62.28	$53.12	$70.83
18x24	$49.46	$76.09	$64.11	$85.48
18x27	$53.96	$83.02	$69.60	$92.80
18x36	$67.43	$103.74	$86.09	$114.79
20x20	$46.65	$71.77	$60.62	$80.83
20x24	$52.98	$81.51	$68.29	$91.05
20x28	$59.32	$91.26	$75.96	$101.28
20x30	$62.49	$96.14	$79.80	$106.40
20x40	$88.34	$135.91	$108.99	$145.32
22x28	$63.19	$97.22	$80.50	$107.33
24x24	$60.02	$92.34	$76.66	$102.21
22x30	$66.53	$102.35	$84.51	$112.68
24x30	$70.58	$108.58	$89.22	$118.96
24x32	$74.09	$113.98	$93.41	$124.55
24x36	$81.12	$124.80	$101.78	$135.71
24x48	$122.24	$188.06	$146.90	$195.87
28x42	$121.86	$187.48	$145.85	$194.47
30x30	$92.70	$142.62	$113.35	$151.13
30x36	$104.82	$161.26	$127.48	$169.97
30x40	$122.91	$189.09	$146.90	$195.87
32x40	$127.82	$196.65	$152.48	$203.31
32x48	$144.68	$222.58	$172.01	$229.35
36x36	$128.51	$197.71	$153.18	$204.24
36x42	$142.21	$218.78	$168.87	$225.16
36x48	$155.90	$239.85	$184.56	$246.08

Size	0		2"		3"
	Pro	Standard	Pro	Standard	Pro	Standard
5x7	$8.21	$11.73	$8.21	$11.73	$10.93	$15.61
8x8	$8.21	$11.73	$8.21	$11.73	$10.93	$15.61
8x10	$8.21	$11.73	$8.21	$11.73	$10.93	$15.61
8x12	$8.21	$11.73	$9.37	$13.39	$12.31	$17.59
8x16	$8.21	$11.73	$11.72	$16.74	$15.04	$21.49
8x24	$9.37	$13.39	$16.40	$23.43	$20.50	$29.29
8x32	$12.50	$17.86	$21.10	$30.14	$25.98	$37.11
8.5x11	$8.21	$11.73	$9.15	$13.07	$12.03	$17.19
9x12	$8.21	$11.73	$10.15	$14.50	$13.18	$18.83
9x36	$15.82	$22.60	$25.39	$36.27	$30.76	$43.94
10x10	$8.21	$11.73	$9.57	$13.67	$12.50	$17.86
10x12	$8.21	$11.73	$10.93	$15.61	$14.06	$20.09
10x20	$9.77	$13.96	$16.40	$23.43	$20.31	$29.01
10x30	$14.65	$20.93	$23.24	$33.20	$28.13	$40.19
10x40	$19.53	$27.90	$30.07	$42.96	$35.94	$51.34
11x14	$8.21	$11.73	$13.18	$18.83	$16.60	$23.71
12x12	$8.21	$11.73	$12.50	$17.86	$15.82	$22.60
12x16	$9.37	$13.39	$15.62	$22.31	$19.34	$27.63
12x18	$10.55	$15.07	$17.18	$24.54	$21.10	$30.14
12x24	$14.06	$20.09	$21.88	$31.26	$26.37	$37.67
12x36	$21.10	$30.14	$31.25	$44.64	$36.92	$52.74
12x48	$28.13	$40.19	$40.61	$58.01	$47.45	$67.79
14x14	$9.57	$13.67	$15.82	$22.60	$19.53	$27.90
14x18	$12.31	$17.59	$19.34	$27.63	$23.44	$33.49
16x16	$12.50	$17.86	$19.53	$27.90	$23.63	$33.76
16x20	$15.62	$22.31	$23.44	$33.49	$27.93	$39.90
16x24	$18.74	$26.77	$27.35	$39.07	$32.23	$46.04
16x32	$25.00	$35.71	$35.16	$50.23	$40.82	$58.31
16x48	$37.50	$53.57	$50.78	$72.54	$52.73	$75.33
18x18	$15.82	$22.60	$23.63	$33.76	$28.13	$40.19
18x24	$21.10	$30.14	$30.07	$42.96	$35.16	$50.23
18x27	$23.73	$33.90	$33.30	$47.57	$38.67	$55.24
18x36	$31.64	$45.20	$42.97	$61.39	$49.21	$70.30
20x20	$19.53	$27.90	$28.12	$40.17	$33.34	$47.63
20x24	$23.44	$33.49	$32.81	$46.87	$38.08	$54.40
20x28	$27.35	$39.07	$37.50	$53.57	$43.16	$61.66
20x30	$29.29	$41.84	$39.84	$56.91	$45.71	$65.30
20x40	$39.06	$55.80	$51.56	$73.66	$58.40	$83.43
22x28	$30.07	$42.96	$40.62	$58.03	$46.49	$66.41
24x24	$28.13	$40.19	$38.28	$54.69	$43.95	$62.79
22x30	$32.23	$46.04	$43.16	$61.66	$49.21	$70.30
24x30	$35.16	$50.23	$46.49	$66.41	$52.73	$75.33
24x32	$37.50	$53.57	$49.21	$70.30	$55.66	$79.51
24x36	$42.19	$60.27	$54.68	$78.11	$61.52	$87.89
24x48	$56.24	$80.34	$71.09	$101.56	$79.10	$113.00
28x42	$57.42	$82.03	$71.87	$102.67	$79.68	$113.83
30x30	$43.95	$62.79	$56.44	$80.63	$63.28	$90.40
30x36	$52.73	$75.33	$66.41	$94.87	$73.82	$105.46
30x40	$58.59	$83.70	$73.04	$104.34	$80.85	$115.50
32x40	$62.49	$89.27	$77.34	$110.49	$85.35	$121.93
32x48	$75.00	$107.14	$91.40	$130.57	$100.19	$143.13
36x36	$70.31	$100.44	$78.12	$111.60	$86.13	$123.04
36x42	$73.82	$105.46	$89.83	$128.33	$98.43	$140.61
36x48	$84.37	$120.53	$101.55	$145.07	$110.74	$158.20
36x60	$105.47	$150.67	$124.99	$178.56	$135.34	$193.34
36x72	$126.56	$180.80	$148.43	$212.04	$159.95	$228.50
40x40	$78.12	$111.60	$94.52	$135.03	$103.31	$147.59
40x60	$106.53	$152.19	$137.49	$196.41	$148.24	$211.77
48x48	$112.50	$160.71	$132.02	$188.60	$142.37	$203.39
48x60	$140.61	$200.87	$162.49	$232.13	$174.00	$248.57
48x72	$168.74	$241.06	$192.96	$275.66	$205.66	$293.80

Size	0		0.25"		0.5"		1"		2"		3"
	Pro	Standard	Pro	Standard	Pro	Standard	Pro	Standard	Pro	Standard	Pro	Standard
5x7	$4.42	$6.80	$4.42	$6.80	$4.42	$6.80	$4.42	$6.80	$5.47	$8.42	$7.90	$12.15
8x8	$4.42	$6.80	$4.42	$6.80	$4.47	$6.88	$5.52	$8.49	$7.95	$12.23	$10.82	$16.65
8x10	$4.42	$6.80	$4.93	$7.58	$5.47	$8.42	$6.63	$10.20	$9.28	$14.28	$12.37	$19.03
8x12	$5.30	$8.15	$5.87	$9.03	$6.46	$9.94	$7.73	$11.89	$10.60	$16.31	$13.91	$21.40
8x16	$7.07	$10.88	$7.74	$11.91	$8.45	$13.00	$9.94	$15.29	$13.25	$20.38	$17.01	$26.17
8x24	$10.60	$16.31	$11.50	$17.69	$12.42	$19.11	$14.36	$22.09	$18.55	$28.54	$23.19	$35.68
8x32	$14.14	$21.75	$15.25	$23.46	$16.40	$25.23	$18.77	$28.88	$23.85	$36.69	$29.38	$45.20
8.5x11	$5.16	$7.94	$5.71	$8.78	$6.29	$9.68	$7.54	$11.60	$10.35	$15.92	$13.61	$20.94
9x12	$5.96	$9.17	$6.56	$10.09	$7.18	$11.05	$8.50	$13.08	$11.49	$17.68	$14.91	$22.94
9x36	$17.89	$27.52	$19.15	$29.46	$20.43	$31.43	$23.08	$35.51	$28.71	$44.17	$34.79	$53.52
10x10	$5.52	$8.49	$6.09	$9.37	$6.68	$10.28	$7.95	$12.23	$10.82	$16.65	$14.14	$21.75
10x12	$6.63	$10.20	$7.25	$11.15	$7.90	$12.15	$9.28	$14.28	$12.37	$19.03	$15.90	$24.46
10x20	$11.04	$16.98	$11.89	$18.29	$12.76	$19.63	$14.58	$22.43	$18.55	$28.54	$22.97	$35.34
10x30	$16.57	$25.49	$17.68	$27.20	$18.43	$28.35	$21.20	$32.62	$26.28	$40.43	$31.80	$48.92
10x40	$22.09	$33.98	$23.48	$36.12	$24.90	$38.31	$27.83	$42.82	$34.01	$52.32	$40.64	$62.52
11x14	$8.50	$13.08	$9.21	$14.17	$9.94	$15.29	$11.49	$17.68	$14.91	$22.94	$18.77	$28.88
12x12	$7.95	$12.23	$8.63	$13.28	$9.33	$14.35	$10.82	$16.65	$14.14	$21.75	$17.89	$27.52
12x16	$10.60	$16.31	$11.39	$17.52	$12.20	$18.77	$13.91	$21.40	$17.67	$27.18	$21.87	$33.65
12x18	$11.93	$18.35	$12.77	$19.65	$13.64	$20.98	$15.46	$23.78	$19.44	$29.91	$23.85	$36.69
12x24	$15.90	$24.46	$16.91	$26.02	$17.95	$27.62	$20.10	$30.92	$24.74	$38.06	$29.82	$45.88
12x36	$23.85	$36.69	$25.19	$38.75	$26.56	$40.86	$29.38	$45.20	$35.34	$54.37	$41.74	$64.22
12x48	$31.80	$48.92	$33.48	$51.51	$35.17	$54.11	$36.65	$56.38	$45.94	$70.68	$53.67	$82.57
14x14	$10.82	$16.65	$11.61	$17.86	$12.42	$19.11	$14.14	$21.75	$17.89	$27.52	$22.09	$33.98
14x18	$13.91	$21.40	$14.81	$22.78	$15.74	$24.22	$17.67	$27.18	$21.87	$33.65	$26.50	$40.77
16x16	$14.14	$21.75	$15.03	$23.12	$15.96	$24.55	$17.89	$27.52	$22.09	$33.98	$26.72	$41.11
16x20	$17.67	$27.18	$18.68	$28.74	$19.71	$30.32	$21.87	$33.65	$26.50	$40.77	$31.58	$48.58
16x24	$21.20	$32.62	$22.32	$34.34	$23.47	$36.11	$25.84	$39.75	$30.92	$47.57	$36.44	$56.06
16x32	$28.27	$43.49	$29.61	$45.55	$30.98	$47.66	$33.79	$51.98	$39.76	$61.17	$46.16	$71.02
16x48	$42.41	$65.25	$44.18	$67.97	$46.00	$70.77	$49.70	$76.46	$57.43	$88.35	$65.60	$100.92
18x18	$17.89	$27.52	$18.90	$29.08	$19.93	$30.66	$22.09	$33.98	$26.72	$41.11	$31.80	$48.92
18x24	$23.85	$36.69	$25.03	$38.51	$26.23	$40.35	$28.71	$44.17	$34.01	$52.32	$39.76	$61.17
18x27	$26.84	$41.29	$28.09	$43.22	$29.38	$45.20	$32.03	$49.28	$37.66	$57.94	$43.73	$67.28
18x36	$35.78	$55.05	$37.29	$57.37	$38.82	$59.72	$41.96	$64.55	$48.59	$74.75	$55.66	$85.63
20x20	$22.09	$33.98	$23.20	$35.69	$24.35	$37.46	$26.72	$41.11	$31.80	$48.92	$37.33	$57.43
20x24	$26.50	$40.77	$27.73	$42.66	$28.99	$44.60	$31.58	$48.58	$37.11	$57.09	$43.07	$66.26
20x28	$30.92	$47.57	$32.26	$49.63	$33.63	$51.74	$36.44	$56.06	$42.41	$65.25	$48.81	$75.09
20x30	$33.13	$50.97	$34.52	$53.11	$35.95	$55.31	$38.87	$59.80	$45.06	$69.32	$51.68	$79.51
20x40	$44.17	$67.95	$45.84	$70.52	$47.54	$73.14	$51.02	$78.49	$58.31	$89.71	$66.04	$101.60
22x30	$36.44	$56.06	$37.89	$58.29	$39.37	$60.57	$42.41	$65.25	$48.81	$75.09	$55.66	$85.63
22x28	$34.01	$52.32	$35.41	$54.48	$36.83	$56.66	$39.76	$61.17	$45.94	$70.68	$52.57	$80.88
24x24	$31.80	$48.92	$33.14	$50.98	$34.51	$53.09	$37.33	$57.43	$43.29	$66.60	$49.70	$76.46
24x30	$39.76	$61.17	$41.26	$63.48	$42.79	$65.83	$45.94	$70.68	$52.57	$80.88	$59.63	$91.74
24x32	$42.41	$65.25	$43.97	$67.65	$45.55	$70.08	$48.81	$75.09	$55.66	$85.63	$62.95	$96.85
24x36	$47.71	$73.40	$49.38	$75.97	$51.08	$78.58	$54.55	$83.92	$61.84	$95.14	$69.57	$107.03
24x48	$63.61	$97.86	$65.61	$100.94	$67.64	$104.06	$71.78	$110.43	$80.40	$123.69	$89.45	$137.62
30x30	$49.70	$76.46	$51.37	$79.03	$53.06	$81.63	$56.54	$86.98	$63.83	$98.20	$71.56	$110.09
30x36	$59.63	$91.74	$61.47	$94.57	$63.33	$97.43	$67.14	$103.29	$75.09	$115.52	$83.49	$128.45
30x40	$66.26	$101.94	$68.21	$104.94	$70.18	$107.97	$74.21	$114.17	$82.60	$127.08	$91.44	$140.68
32x48	$84.31	$130.48	$87.04	$133.91	$89.29	$137.37	$93.87	$144.42	$103.37	$159.03	$113.30	$174.31
36x36	$71.56	$110.09	$73.56	$113.17	$87.85	$116.29	$79.73	$122.66	$88.35	$135.92	$97.40	$149.85
36x42	$83.49	$128.45	$85.66	$131.78	$100.11	$135.15	$92.32	$142.03	$101.60	$156.31	$111.32	$171.26
36x48	$95.41	$146.78	$97.75	$150.38	$124.62	$154.02	$104.91	$161.40	$114.85	$176.69	$125.23	$192.66
36x60	$119.27	$183.49	$121.93	$187.58	$149.14	$191.72	$130.09	$200.14	$141.36	$217.48	$153.06	$235.48
36x72	$143.12	$220.18	$146.12	$224.80	$92.82	$229.45	$155.27	$238.88	$167.86	$258.25	$180.89	$278.29
40x40	$88.35	$135.92	$90.57	$139.34	$138.10	$142.80	$97.40	$149.85	x	x	x	x
40x60	$132.52	$203.88	$135.30	$208.15	$138.10	$212.46	$143.78	$221.20	x	x	x	x

Size	Pro	Standard
9x12	$15.29	$22.94
10x12	$16.20	$24.30
11x14	$18.92	$28.38
12x12	$18.06	$27.09
12x16	$21.77	$32.66
12x18	$23.63	$35.45
14x18	$25.88	$38.82
16x16	$26.00	$39.00
16x20	$30.22	$45.33
16x24	$34.47	$51.71
18x18	$30.36	$45.54
18x24	$37.10	$55.65
20x20	$34.99	$52.49
20x24	$39.74	$59.61
24x24	$45.01	$67.52